Terms and Conditions

Terms and Conditions

MLS Catering Equipment and its affiliates provide their services to you subject to the following conditions. If you  shop at MLS Catering Equipment online, you accept these conditions. Please read them carefully. In addition, when you use any current or future MLS Catering service or visit or purchase from any business affiliated with MLS Catering, whether or not included in the MLS Catering website, you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

Pricing
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, either including or excluding Value Added Taxation as indicated. With respect to items sold by MLS Catering, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items on our website may be incorrectly priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Should the items price be lower, we will refund the difference. Please note where the price = R0.00 it means that it is a special order product and it is “PRICE ON REQUEST”. Pricing given on this website, is quoted PER UNIT. Please note that items which contains “Case Packs” must be purchased in the quantities as specified on the case packs, otherwise, MLS Catering reserves the right to charge an additional 10% administration fee per unit bought outside it’s case pack.

Electronic Communications
When you visit MLS Catering or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.

Reviews, Comments, Communications and Other Content
Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. MLS Catering reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Risk of Loss
All items purchased from MLS Catering are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions
MLS Catering and its affiliates attempt to be as accurate as possible. However, MLS Catering does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by MLS Catering itself is not as described, your sole remedy is to return it in unused condition.

Return Policy
We guarantee your complete satisfaction with the products we sell on our website. If you wish to return merchandise we will exchange the product, credit your account or issue a refund promptly, only if proof is given that there is something wrong with your item, as long as the product package has not been broken and the product has not been used. Proof of purchase would be required. When returning goods, please provide your invoice or receipt. Please contact us on 076 9844 523 or email us and we will try our best to assist you in making arrangements to return the goods in a safe manner. If a product is faulty, we will send it back to the manufacturer, and replace the product for you immediately.

Warranty Of Equipment
All products purchased from MLS Catering come with a standard one-year manufacturer’s warranty. Refrigeration equipment comes with a one-year factory warranty that covers compressors only. Warranty will only be honored once the compressor supplier issues a report of defect/malfunction. All warranty claims require a copy of the original invoice, model, and serial number. The warranty does not cover defects from misuse of equipment, incorrect installation or operation, lack of maintenance, and wear and tear on parts such as heating elements, belts, blades, lights, and etc. There is no warranty coverage on smalls.

Delivery Policy
We at MLS Catering understand that you want your goods delivered to you as soon as possible and will try our best to achieve this, however delivery time may be dependent on product availability and your delivery address. We will do our best to get your goods to you as soon as possible, however if we are waiting for backorders this may delay the process. Deliveries within Bloemfontein are done daily, whereas if a product has to be couriered within the country it may take up to 5 days. Standard deliveries outside of Bloemfontein will be charged according to the independent courier rates. Customers are responsible to arrange their own transportation for delivery outside Bloemfontein or may instruct MLS Catering which courier company to utilize in delivery of their merchandise (payment for courier will be on the customers’ account). Delivery within a +/- 25 km radius from Bloemfontein, Fichardtpark is charged at a flat rate of R200.00. Any delivery with a distance of more than 25 km from Bloemfontein, Fichardtpark must be quoted for individually and approved by the customer prior to making the delivery.

Disclaimer Of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY MLS CATERING ON AN “AS IS” AND “AS AVAILABLE” BASIS. MLS CATERING MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MLS CATERING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MLS CATERING DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MLS CATERING ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MLS CATERING WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Applicable Law
By visiting MLS Catering, you agree that the South African law, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MLS Catering or its affiliatess.

Disputes
Any dispute relating in any way to your visit to MLS Catering or to products you purchase through MLS Catering shall be submitted to confidential arbitration by law, except that, to the extent you have in any manner violated or threatened to violate MLS Catering’s intellectual property rights, MLS Catering may seek injunctive or other appropriate relief in any court within South Africa, and you consent to exclusive jurisdiction and venue in such courts. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement.

Site Policies, Modification, And Severability
Please review any other policies posted on this site. These policies also govern your visit to MLS Catering. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.